Archive of Client Milestone Projects

Facilitated the merger of two health organizations into Muskoka Algonquin Healthcare.

"With the unfailing support of Bay Consulting, we accomplished, together, what many thought would be an impossible task! ... We couldn't have done this without your excellent facilitation and wisdom, and the flawless execution tools you brought to the table.  Thanks for helping to make this a success.”

External Monitor for the Smart Systems for Health Agency (SSHA) from 2003-2005 to review and provide advice on mandate, technology practices, and financial, operational and performance management.

“Right from the initial meeting BCG established professional and open relationships … their unique skills and knowledge, based on many years of experience, allow them to deliver on challenging and multifaceted projects.”

Facilitated and participated in the development of the Infostructure strategy for Canada, which  will lead to eHealth records for everyone in the country.

Fairness Commissioner for three large information technology procurement initiatives to support Primary Care Reform from 2002-2004.

    "Bay Consulting Group allowed us to present our organisation at its best to the vendor community ... We benefited greatly from your experience and judgement.  We really enjoyed having your viewpoint, practical attitude to issues and great sense of humour available to us throughout.”

Negotiated the $80 million ESDi contract between the Ontario Government and Bell Canada to develop and implement electronic access to selected services for the people of Ontario.

“I highly recommend Bay Consulting Group.  The project’s success can be attributed in large part to their involvement and expertise.”

Advice to the project team in developing 20,000 new long-term care beds and redeveloping 12,000 existing beds, including procurement, facility development, change management, and policy development (from 2000-2005).

 “Bay Consulting Group made a huge contribution to realizing this accomplishment.  You are consultants who can truly enable clients from behind the scenes."

Created new web enabled e-commerce products for the worker compensation marketplace by integrating key business processes – billing, adjudication, audit, payment and customer information.  Provided support through several sales cycles from 1999-2004.

“Bay Consulting Group is a great business partner.  They successfully articulated a strategy and executed it.”

Strategic advisor for the planned acquisition of a television broadcasting license in British Columbia and for other broadcasting business investments (from 1995-2004).

Designed and implemented a comprehensive Change Management Strategy for WSIB.

“Bay Consulting Group made us confront our most difficult issues and they did what had to be done to achieve success.”

Strategic advisor on the integration of 20/20 Financial Corporation into AGF following the acquisition.trategic advisor for the planned acquisition of a television broadcasting license in British Columbia and for other broadcasting business investments (from 1995-2004).

Pro-bono review leading to the implementation of 50 recommendations to streamline the operations.

“Bay Consulting Group has helped to support and sustain the City’s vibrant cultural life through its valuable volunteer contribution of consulting services.”

Designed a successful new process to launch and market cell phones.  Worked with a team to design new process based on over thirty recommendations for improvement – the new process was adopted and put into place within a month.

Strategic IT direction-setting through counselling senior staff and transferring best practice skills and knowledge to evaluate, select and outsource major application systems from 1993-1996.

“Bay Consulting Group brought a strong business focus with standards, best practice and discipline to the management of our IT investments, including the ability to identify options and how best to evaluate them and their risks.” 

Developed an IT solution for all North American mines, including mine specific software, equipment maintenance and accounting solutions for one of the world’s largest mining companies.

Led five internal teams to improve bed utilisation through guaranteed admission to a new short stay surgical unit, improved care delivery in clustered patient units, focused discharge preplanning and improved interdepartmental interfaces.

Advisor on strategic investments in the television industry in British Columbia. 

Bay Consulting Group donated the first working model of the Haematology/Oncology Medical Information System to support cancer research and Digital Equipment Corporation (DEC) donated the mini computer. 

Facilitated the development of comprehensive project management processes and a detailed procedures manual for this new division to deliver $120 million annually in new construction.

“Bay Consulting Group provided technical expertise and best practice advice to deliver practical tools for satisfying our client commitments on time, cost and quality.” 

Worked with the newly merged management consulting firms of Stevenson & Kellogg and Ernst & Whinney to choose the best technology for the future.  Enabled both firms to recognize the opportunity afforded by moving away from their traditional platforms to a unified one that provided for both creativity and stability for the future. 

Advised and mentored Board members and IT executives to unify their understanding of high technology issues and opportunities in the financial sector.  The results were a greatly improved dialogue between the Board and the IT executives and a commitment to innovations that maximized the IT potential of the company.

Provided advice on two generations of computer choice and installation, followed with ongoing counsel on strategic transformation of the organisation.

“Bay Consulting Group opened up dialogue across the organization in a manner that overcame the “on-the-carpet / off-the-carpet divide.”

Assessed marketplace success for IT start ups that received funding from the private sector and those that received funding from government programs.  Identified reasons why many successful companies in the burgeoning IT segment do not avail themselves of government funding to lay ground for new government approach.